Transit OS

About

A small company, working on an unfashionable problem.

Built for operators the software industry decided were not worth building for. We picked that on purpose.

Two hands at a wall of pinned paper notices in a small agency office, one pointing at a document while the other holds a pen.
Plate 08Where the schedule really lives, until somebody retires.

Why this

We went looking for places capable software had not arrived because the customers were small. Small transit was the clearest: thousands of operators running real public services on spreadsheets, because the products built for their sector start in the four figures monthly.

What makes it worth doing is who is on the other end: people with no alternative. That is why we are willing to build slowly for customers who cannot pay much.

How we intend to make money

Subscription, published on the pricing page, plus one percent on payments collected through us. That is the whole model. We will not sell your data, or be acquired by somebody who will.

Two hundred agencies paying a fair price for a long time, over fifty paying an unfair one briefly. Hence: no per-trip charge, no per-seat charge, a capped vehicle fee, full export on the cheapest plan.

What we are not good at yet

Route optimisation. Onboard hardware. Very large agencies. High-volume many-to-many ADA paratransit. These are real gaps and we would rather you read about them here than find them in month three. Our comparison pages name the competitors who do those things better.

We are also new. If you need a vendor with a twenty-year reference list to satisfy your procurement, we are not that, and no amount of enthusiasm changes it.

How to hold us to this

Ask us the questions we tell you to ask every vendor in our own security guide: where the data lives, who can read it, how you get it all back, what we commit to if breached. Ask in writing.

In writing

Commitments

These are the ones we would be embarrassed to break, which is the only kind worth publishing.

01

Published prices

Every fee on the label, including onboarding and the per-vehicle charge. No quote gate.

02

Leaving is easy

Complete export, open formats, self-serve, every plan. We will help you migrate away if it comes to that.

03

Your data is not a product

Not sold, not brokered, not used to train models. Ever.

04

Nothing sends itself

No automatic notices, no automated contact with riders. A person decides, every time.

05

We will say when a rival is better

On our own pages, first, above our own advantages.

06

We correct our mistakes publicly

If a figure on this site is wrong, tell us. We will fix it and say that we did.

Come and argue with us.

Genuinely. The most useful thing anybody has done for this product so far is explain, at some length, why it misread their operation.